Privacy Policy of the Varaždin Concert Office


Because we understand how important your privacy is to each of you and the way your data is processed, we bring the following privacy policy where we will explain when, why and how we collect personal information from people who visit our website or who ask us to contact or contact us. in any way.

These policies also specify the conditions under which we may disclose this information to others and how we care about its security.

You can read our privacy policy below. Please read them carefully to fully understand our position and practice regarding your personal information and how we treat it.


If you just browse our website then we collect personal information in the form of your IP address. We collect such personal information, and in accordance with the GDPR, for security reasons such as preventing DDos attacks, hacking, fraud and the like, which is our legitimate interest as the controller. The principles we apply in our business, which relate to the protection of personal data are as follows:

  • We do not sell your personal information.
  • We never share your personal information with a third party for the purpose of promoting a third party.
  • We take care of the security of your personal data by means of strict encryption, respecting all regulations on the protection of personal data and applying the highest security IT standards.
  • To receive our newsletters, we ask for your explicit opt-in and you can opt-out at any time using the “Unsubscribe” link in each email you send.

In the premises of the Varaždin Concert Office and other storage systems owned by the Varaždin Concert Office, personal data we use in our business, which we obtained during live communication, signing contracts or exchanging messages via e-mail, can be found.

They are as follows: – Name and surname and maiden name, artistic name, address of residence, postal address if different from the address of residence, sex, date, place and country of birth, MBG or no. identity cards, OIB, e-mail address, telephone numbers, data for payment of the fee (IBAN giro account and bank), data on the nature of pension insurance, data on tax status (VAT system and / or bookkeeping), data on membership in professional associations, data on performance, data on instruments used on recordings (for instrumentalists only), data on membership in an orchestra / group with the date of accession, data on previous engagements in the orchestra / group with indication of start and end dates and copies of passports if requested by the police, and these are foreign nationals outside the European Union.

Concert Office Varaždin uses personal data for the following purposes:

Employee salary processing, employment, ticket sales, production of printed marketing materials, space surveillance, employee education, medical examination, preparation of bids for public tenders, business trips, company websites, concluding various types of standard contracts, providing customer service and answering inquiries. we get through our contact forms, sending useful information and marketing material.


A cookie is a small file that is saved on your computer or mobile device when you visit a particular website. Cookies are used to remember your actions and settings over a period of time.

By continuing to use our website, you consent to the use of cookies.

You can also block cookies, however, if you set your Internet browser settings to block all cookies, you may not be allowed to access all or some parts of our website. If you do not set your browser settings to reject cookies, our system will send cookies as soon as you visit our website.


We store personal data on our own servers in our own business premises in the Republic of Croatia.

If any of the associations we work with to protect performers’ rights are located outside the European Economic Area, we will take all necessary measures to ensure that your personal data is secure and treated in accordance with this Privacy Policy and the General Data Protection Regulation.

By submitting your personal data, you consent to the processing of such data beyond the borders of the European Economic Area.

Furthermore, your personal data will be forwarded and made available to the executors with whom the Varaždin Concert Office has signed Agreements in accordance with the positive regulations from the territory of the Republic of Croatia and the previously mentioned Decree on Personal Data Protection.


All data collected physically (consents, contracts, powers of attorney and other necessary documentation for work) are stored in accordance with appropriate security standards. After receiving them physically, they are sometimes scanned for digital storage.

All systems containing personal data are constantly monitored to detect possible vulnerabilities and attacks and are stored in accordance with the highest IT standards, which is taken care of by our staff in charge of information security.


Taking into account the purpose of data collection, Varaždin Concert Office keeps your data to the extent provided by certain positive regulations in force in the Republic of Croatia or the Ordinance on document storage (Ordinance on storage, use, selection and extraction of archives and records of the Varaždin Concert Office) and an additional 3 years for the statute of limitations for compensation claims. Upon the expiration of the mentioned retention periods, we delete, destroy and store your personal data in accordance with the opinion obtained from the state archives or anonymize so that they can no longer be associated with anyone. You can request the deletion of data by email at any time [email protected] .


Considering the activities of the Varaždin Concert Office, we share your personal data with our processors, various associations and artistic organizations with which we cooperate in organizing concerts and music and stage events for the City of Varaždin and music associations from the City and County. The Varaždin Concert Office has concluded appropriate agreements with all of them, which contain provisions on the protection of personal data.


We only send newsletters by e-mail if we have your express consent. You can also revoke your consent to receive such messages at any time by clicking the unsubscribe link at the bottom of the message. If you have problems checking out please contact us at [email protected] . In this case, we will immediately delete your newsletter delivery information.

We use the MailChimp system (trademark of Rocket Science Group, LLC, 675 Ponce De Leon Ave NE 5000, Atlanta, GA 30308, USA) to distribute the newsletter. MailChimp is adapted to the Privacy Shield data protection agreement, and must comply with EU privacy rules. MailChimp Privacy Policy: will use your information only for the purpose of newsletter delivery, delivery evaluation and service improvement. MailChimp will not contact you directly or use your information. They will not be passed on to third parties. The information used by MailChimp includes a “web beacon” that sends information to MailChimp about opening a newsletter and / or activating links within the newsletter. In this process, information about your Internet browser, your IP address and your location will be sent to MailChimp.


Concert Office Varaždin will disclose or share your personal data only in order to fulfill a legal obligation, or in order to exercise our or your rights or ensure security. This includes the exchange of information with public authorities, including the judiciary, and companies and organizations to prevent information fraud and security breaches.


On their website i we can place links to the websites of our business partners. If you follow any of these sites, please note that these websites are subject to their own privacy policies and that the Varaždin Concert Office has no responsibility for these policies and is not responsible for the accuracy of the information, content or content of these sites. the results that can be obtained by using them.


According to the OUZP, as of May 25, 2018, you have the following rights:

1. the right to limit processing
2. right of access
3. right to erase (right to forget)
4. the right to correction
5. right to portability
6. the right to object

You can exercise all the above rights by contacting us (see below how you can contact us). No administrative fee will be charged for reviewing and / or complying with a request based on one of the mentioned rights, unless it is repetitive, unnecessary or requires excessive effort.


You can comply with the requirements of this Privacy Policy in the following ways:
via email  [email protected]
on weekdays from 8:00 to 15:00 on the phone number +385 42/212-907
and by mail to the address  A. Cesarca 1 , 42 000 Varaždin


If you are not satisfied with the way we handle your personal data, you have the right to contact the Personal Data Protection Agency (AZOP) via the following link:

By accessing and using this website, you accept and submit to Croatian substantive law as exclusively applicable to the interpretation, application and legal effects of all permissions, exclusions, and conditions of use. All claims and disputes arising as a result of the use of the Varaždin Concert Office website or in connection with them are the sole jurisdiction of the Croatian courts.

This document needs to be amended if the number or structure of employees changes significantly, or if the Varaždin Concert Office changes its business policy.

This policy enters into force on May 25, 2018.